That’s an excellent question! Just provide us with a picture or an image of the work to be done as this will help us to make a judgement on time, and provide an indication of the tools required. When booking our professionals at the hourly rate, we also suggest that if you have a few jobs that we might be able to handle in case there is time left, let us know.

All of our team wear uniforms and are CR-checked. You don’t need to worry; we assure you with confidence.

No, not always. If it’s a relatively straightforward job, our professional team will do the job right away, charging our hourly rate. If the job is more complicated, we will arrange for a written quotation to be sent to you.

This is a worst-case event for us and to your pleasure, we would push cosmos to have it rectified. Just contact us the moment you feel dissatisfied, and to make you happy we'll put the wheels in motion.

Yes, by giving us a 48-hour prior notice.

No, we don’t. And there’s never an obligation for you to go ahead with the work.

As with life, things sometimes go a little out of our control. In the unlikely case of anything unexpected, we would promptly notify you of the requirement for any additional charges or materials.

Yes, we have full public liability insurance cover up to (give your insurance cost).

Wherever possible on the same day. Otherwise, usually within 24 hours.

Yes. But there’s a small additional charge to cover the increase in the staff wages.

Yes, we do.

Yes. They are either registered with NICEIC (National Inspection Council for Electrical Installation Contracting) or City and Guilds.

For smaller jobs, we charge on an hourly basis. Larger projects are usually charged at a fixed, all-inclusive price.

We accept bank transfers, cash or check. Or you can pay by credit/debit card using our secure online payment facility.

We cover all areas in West London, with services concentrated in Maida Vale, Kensal Town, Paddington, Kensington, Ladbroke Grove, White City and as far as Camden.

Yeah. It is charged at our hourly rate. Our prime place, however, ensures that a nearby DIY shop is rarely far away.

Generally, we don't bring stepladders but please let us know if the work requires it. In case we need to work at a height exceeding 7.70 feet (234 cm), we will charge a slightly higher rate. Before any work commences, you will be made aware of this.

No problem. Use the contact details below and we’ll happily answer any questions and provide advice wherever we can.